Service

An Expertly-Trained Team of Professional Technicians

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Industry Leading Service Department

As an equipment owner, operator or fleet manager, you value the work you get from your heavy construction equipment and rely on it to complete the job with precision. Because of this, it’s important to keep your equipment running and operating at peak efficiency. At McClung-Logan, we have an expertly-trained team of professional technicians that are available to provide fast, reliable, and accurate diagnostic support and services on any piece of heavy equipment machinery.

Looking for a specific equipment part for your equipment service solution? Visit our parts page for more information on all the solutions we have for our customers.

Get Quality Support Services from McClung-Logan

We’ve been selling and renting heavy construction equipment since 1939. We understand the need for rugged and reliable machines on any job site, which is why we only offer the highest quality equipment. All of our machines are supported by our factory-trained technicians in order to help you protect your investment. We work on many different types of equipment from the following brands:

  • Volvo
  • Volvo Penta
  • Takeuchi
  • Mecalac
  • Avant
  • Prinoth
  • K-Tec
  • Gradall
  • Shuttlewagon
  • Boxer
  • Doosan Portable Power
  • Towmaster

Our customer support representatives will work closely with your team to provide product support that helps to efficiently maintain your fleet of equipment.

Specialized Equipment Services

McClung-Logan offers the following services to ensure your fleet remains up and running at optimal performance:

  • Comprehensive equipment condition inspections.
  • Preventative maintenance.
  • Product and maintenance support.
  • 24/7 hotline support.
  • Volvo customer support agreements.

Comprehensive Equipment Condition Inspections

Ensure that your equipment is up to industry code and safety standards with our comprehensive equipment condition inspection. We cover all heavy equipment to ensure that your machines are up for the long days and nights that come with working in the most demanding conditions.

Preventative Maintenance

Don’t wait until there’s an emergency issue. By taking precautionary measures, you can ensure that your equipment is working to its full potential and avoid costly breakdowns and repairs. Our experts have a keen eye for equipment diagnostics and can help to catch a critical error before it becomes an issue.

Product and Maintenance Support

When an issue does occur, our certified professionals will handle it with expert precision. With world-class experience, your equipment’s product and maintenance issues will be repaired in no time, getting your machines back on the job.

24/7 Support

In order to provide the highest quality customer service possible, our Parts and Service Department can be reached 24/7. We are fully committed to serving your needs. Our professional technicians and maintenance experts are always available to assist in order to minimize downtime and keep your machines working at maximum efficiency.

Contact one of our nine branch locations or call 800.638.6012 to speak to a parts or service representative for quality equipment assistance. You can also complete the contact form on this page for any non-immediate parts and service inquiries, and one of our trained customer support representatives will get back to you ASAP.

Volvo Service Contracts

When it comes to your heavy equipment, you want to ensure that you are maximizing the potential of your machine and focusing on your core business. McClung-Logan offers three different customer support agreements from Volvo so you can tailor the maintenance of your Volvo machine fleet to the specific needs of your operation.

The Volvo Service Contract can be customized to your needs, with access to a Volvo technician that is trained and knows your machine, with a maintenance and repair plan that makes the best of your equipment, maximizing uptime and profitability.

  • Cost control – An agreed price per hour helps you plan your operations, reduce your risk and make you more competitive in bidding for contracts.
  • Focus on your core business – Volvo Service Contracts can help you to focus on the most important part of your business with complete peace of mind.
  • Maximize uptime potential – The Volvo Service Program is a set of specific actions and checks that are performed by trained Volvo Service Technicians on your machine.
  • Dealer relationship/partnership – Volvo Service Contracts strengthen the relationship between dealer and customer, allowing the dealer technician to make sure your machine is up and running at its best.

With three levels of Volvo Service Contracts to choose from, you can pick the best package to suit your needs:

Gold Agreement

Enjoy maximum uptime with a plan that includes all repairs and preventative maintenance.

  • Our most comprehensive offer, it ensures that repairs, maintenance and inspections are carried out by Volvo Service Technicians.
  • Connected Services (optional).
  • Service Planning.
  • Maintenance.
  • Complete Machine Repairs.

Silver Agreement

Get powertrain repairs and maintenance for better cost control.

  • Offers repairs on major components, maintenance and inspections carried out by Volvo Service Technicians.
  • Connected Services (optional).
  • Service Planning.
  • Maintenance.
  • Complete Machine Repairs.

Blue Agreement

Take advantage of our standard preventative maintenance service plan.

  • Preventive maintenance and inspections carried out by Volvo Service Technicians.
  • Connected Services (optional).
  • Service Planning.
  • Maintenance.
  • Complete Machine Repairs.

Fill out the form on this page or contact one of our trained customer support representatives today to find out how a Volvo Customer Agreement can benefit you.

Download Volvo Service Contracts brochure

Read More

Speak with a Service Specialist today!
Call 800.638.6012

Contact Your Local McClung-Logan Service Department

Our robust service offerings can help get you back up and running in no time.

Your location branch is:
Baltimore, MD (HQ)

4601 Washington Boulevard
Baltimore, MD 21227
410.242.6500

Dundalk, MD

McClung-Logan Utilities
2002 Graves Court
Baltimore, MD 21222
667.290.5582

Bridgeville, DE

17941 Sussex Highway
Bridgeville, DE 19933
302.337.3400

Chesapeake, VA

4112 Holland Boulevard
Chesapeake, VA 23323
757.485.3314

Fredericksburg, VA

358 Kings Highway
Fredericksburg, VA 22405
540.373.7755

Manassas, VA

8450 Quarry Road
Manassas, VA 20110
703.393.7344

Richmond, VA

11243 Washington Highway
Glen Allen, VA 23059
804.798.9281

Roanoke, VA

2025 Cook Drive
Salem, VA 24153
540.989.3750

Winchester, VA

160 Kentmere Court
Winchester, VA 22603
540.722.3700

Wise, VA

808 Norton Road
Wise, VA 24293
276.328.8027

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