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Volvo Customer Support Agreements

When it comes to your heavy equipment, you want to ensure that you are maximizing the potential of your machine and focusing on your core business. McClung-Logan offers four different Customer Support Agreements from Volvo so you can tailor the maintenance of your Volvo machine fleet to the specific needs of your operation.

The Volvo Customer Support Agreement (CSA) provides our customers the opportunity to increase profitability, maximize potential, and focus on what’s important within your business.

With McClung-Logan and Volvo, no job is too big or small and together, we can create an agreement that just right for you and your business.

Find out how to save time and money with our customer support agreements video below.

Types of Volvo Product Agreements

Gold Agreement

  • Our most comprehensive offer, it ensures that repairs, maintenance and inspections are carried out by Volvo Service Technicians
  • Additional service options include the availability guarantee which provides a guaranteed level of working hours per year for your machine, designed to maximize uptime
  • Ideal for machine owners with high expectations of machine availability and productivity. This means that you can make long-term financial plans and eliminate unexpected costs
  • Known cost for repairs, maintenance and service
  • Flexible payment solutions

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Silver Agreement

  • Offers repairs on major components, maintenance and inspections carried out by Volvo Service Technicians
  • Additional service options include support to improve the performance of your machine, based on machine data analysis
  • Known cost of major repairs, maintenance and service
  • Flexible payment solutions

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Blue Agreement

  • Preventive maintenance (PM) and inspections carried out by Volvo Service Technicians
  • Additional service options provide you with early indications about the status of your machine, helping you to keep your machine productive
  • Known cost of maintenance and Service
  • Flexible payment solutions

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White Agreement

  • Regular machine inspections are carried out by Volvo Service Technicians on all vital parts and functions
  • Following the inspections you will receive a diagnosis for recommendations for maintenance, service and repairs that prevent unnecessary wear

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Fill out the form on the right of the page or contact one of our trained Customer Support Representatives today to find out how a Volvo Customer Agreement can benefit you.

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